Response from Greyhound.
Greyhound
Package Express
Package Express Claims
P.O. Box 132820
Dallas, TX 75313-2820
E-fax: 214-889-5868
November 4, 2013
Theresa
Bellone
xxxxxxxxxxxxxxxx
Boston, MA 02128
Ref: 293818 BUSBILL:
xxxxxxx
Dear
Ms. Bellone:
This
letter serves as acknowledgements of your claim for loss of luggage covered
under bus bill 3070521674.
We have thoroughly investigated
this matter with intent to establish delivery or locate the goods in question;
results at this writing have been negative. Should the shipment be located at a
later date, you will be contacted immediately.
The
Maximum liability to Greyhound is $250.00 for all baggage checked per adult
ticket and $125.00 per child’s ticket. Neither Greyhound nor other
participating bus carrier are responsible for the loss of or damage to baggage
in excess of the value allowances. Greyhound will only be responsible to the
extent of the actual loss or damage sustained based on the actual baggage at
the time and place of checking, and will NOT accept any liability for unchecked
baggage.
However,
we have enclosed releases in the amount of $250.00, in full settlement of your
claim. On receipt of these documents
signed and duly completed, our cheque will be mailed in payment as you
direct. Releases do not require
notarization. Please complete by signing
and provide mailing address including zip code and a signature from a witness.
The processing of this claim will be
delayed until we have received your written response. Failure to respond in
writing to this request within thirty (30) days from the date of this letter
may result in the denial of this claim and closure of the file.
We sincerely regret the occurrence of
this incident and any inconvenience caused.
Yours truly,
GREYHOUND LINES, INC.
J. C. Veasey
Claims Examiner
E-fax: 214-481-8069
Enclosure
Final
Release
October 31, 2013 FILE: 293734
In CONSIDERATION of payment in the total sum of Two Hundred Fifty Dollars and 00/Cents ($250.00) to be paid by GREYHOUND LINES, INC. (Hereinafter referred to as the
“Carrier”) Theresa Bellone for loss to an express shipment covered by express receipt 3070521674.
I DECLARE that I fully understand the terms of this settlement,
that the amount stated herein is the sole consideration for this Final Release,
and that I accept the amount stated herein voluntarily in full and final
satisfaction of any claims of any nature which I may have for damages or losses
of any kind which were, or which may have been, caused or contributed to by the
Carrier.
I AGREE to, and do hereby, release and forever discharge the Carrier,
its employees, agents and assigns, from all legal and equitable responsibility
for any and all actions, causes of action, claims debts, damages or demands
resulting from or arising out of loss damage or delay which occurred.
I AGREE not to make any claim or to take, file or prosecute any legal
proceedings of any kind against the Carrier or its employees, agents, assigns
or any other person or corporation that may claim a right of contribution or
indemnity from the Carrier under any statute or otherwise. I further agree that any payment made by the
Carrier to me pursuant to this Final Release does not constitute an admission
of liability on the part of the Carrier, its employees, agents or assigns.
TO THE EXTENT that my claim includes a claim for damage to or loss of
the property described as above, I hereby:
ASSIGN, transfer and
set over all of my right, title and interest in the Property to the Carrier for
its unconditional use;
ASSIGN, transfer and
set over all claims, rights and choices in action of any nature which I now
have (or which I may have) against any and all persons lawfully responsible, in
whole or in part, for the damage to or loss of the Property; and
AGREE THAT, if some or all of
the lost property listed above is subsequently found, I shall accept same in
satisfaction of my claim(s) against the Carrier in the same manner as the
payment referred to herein. If all of
the lost property is recovered, I will immediately refund the full amount paid
to me by the Carrier pursuant to this Final Release. If a portion of the lost property is
recovered, I will refund that portion of the amount paid to me by the Carrier
equal to the value of the recovered portion of the lost property.
Signed at ____________________________________this __________day o
f________________________, 20________
In the presence of:
__________________________________ __________________________________________
(Witness Signature) (Claimants
Signature)
__________________________________ __________________________________________
(Print Witness Name) (Street
Address/P.O. Box)
__________________________________________
(City/Province)
__________________________________________
(Postal
code)
